Shipping policy
Free Worldwide Shipping
Every XMAS SPIN order ships free, anywhere in the world. No minimum order, no hidden fees at checkout.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. During the busy holiday season, processing may take up to 2 extra days.
Delivery Times (after processing)
- United States: 7–12 business days
- Canada, UK & Europe: 8–15 business days
- Australia & New Zealand: 10–18 business days
- Rest of the world: 10–20 business days
Delivery times are estimates and may vary because of carrier delays, customs, or high holiday volume.
Christmas Delivery
Want it under the tree? We recommend ordering by December 5 for US delivery before Christmas, and by November 30 for international orders.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number. Tracking can take 2–3 days to show updates after it is first issued.
Customs, Duties & Taxes
For orders outside the United States, local customs duties or import taxes may apply. These charges are set by your country and are the customer’s responsibility. XMAS SPIN is not responsible for delays caused by customs.
Wrong Address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us within 12 hours of placing your order and we’ll do our best to update it.
Lost or Damaged Packages
If your package is marked as delivered but you haven’t received it, or it arrives damaged, contact us within 7 days at xmasspin0@gmail.com and we’ll make it right.
Questions?
Email us at xmasspin0@gmail.com. We’re happy to help.
